Common Myths About Enterprise Software Support
Date: Tuesday, March 13, 2018
Time: 10:00am PT / 1:00pm ET
Duration: 30 minutes
GVP, Global Product Marketing and Strategy
Rimini Street, Inc.
Read Hari Candadai's Bio
Enterprise software is complicated and also mission-critical. You run your financials, sales, production, human resources and more on it. In some cases having your ERP and databases down can bring your company to its knees and cost millions of dollars per hour. So quality and professional support are vital. Traditionally the major enterprise software vendors, including Oracle®, SAP®, Microsoft® and IBM®, have simply tacked on support and maintenance as a percentage of your license costs. With these fees, the vendor has promised to deliver fixes, patches, certifications and upgrades. But is it delivering on that promise?
Join this informational webinar to clarify the myths that may have dissuaded companies from actually making the move away from original vendor support, sacrificing significant savings and innovation opportunities in the process. We will contrast these lingering doubts with facts and realities, along with practical guidance about the choices available to you including Third Party Support.
- Clarify the common myths around software support and contrast with facts and realities
- Compare the value and ROI of software vendor support programs with Third Party Support
- Hear specific client case examples and experiences with Rimini Street support
Register for this webinar and get the facts you need to determine if Rimini Street Support is the right choice for your company.