Street Wise Newsletter

April 2016

What do hundreds of Oracle customers have in common? They’ve made the switch to Rimini Street independent support. And hundreds more are strongly considering making the switch. These are companies — spanning the globe, large and small, across virtually all industries — that are making it a priority to rescue IT funds from maintenance oblivion and pour them into innovation. They’re taking control of their upgrade roadmaps, and gaining better support as part of the bargain. In fact, Forbes recently reported that the independent support market has grown into a “larger and more central threat” to Oracle’s financial future, as companies realize the value and viability of independent support.

We’re proud to feature several Oracle licensees in this issue of Street Wise — clients of ours each with a unique story to tell about how they found a higher-value alternative and are fueling innovation with the results today. But first, take a quick peek at Rimini Street’s first-ever commercial airing across the U.S. now!

— David Rowe, SVP & CMO

 

Rimini Street Launches First TV Commercial

Rimini Street Launches First TV Commercial

Rimini Street’s first-ever commercial began airing across the U.S. last month! This is the first step of our brand message and image refresh, and you can catch the 30-second spot nationally on Bloomberg TV, or in the Boston, NY, and San Francisco markets on CNN, CNBC, FOX News Channel, and FOX Sports Network.

 

Article

School District Rethinks EBS After Oracle Extended Support Ends

Douglas Country School District switched to Rimini Street independent support after 21 years as an Oracle E-Business Suite customer. By avoiding an expensive and unneeded upgrade that would have provided little benefit, Gautam Sethi, the District’s chief technology officer, was able to redirect these savings back into tools that help deliver world-class education to 67,000+ students.

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Article

BDP International Saves Big by Ditching Oracle Support

Since switching its Oracle Database support to Rimini Street, BDP has taken the money previously budgeted for Oracle support and leveraged it to build cool new apps to keep existing clients happy and aggressively attract new customers. Immediate access to funds as a result of moving to independent support has enabled successful delivery of this high-impact project.

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Article

Rimini Street Announces Preliminary Fiscal Q1 Results

Highlights include 74 new clients signed worldwide, strong and steady growth across major Oracle and SAP support product lines, and 41 consecutive quarters of growth since 2005.

Additional key achievements in Q1 include:

  • Revenue of $35.4 million, up 37% year over year
  • Deferred revenue of $111.2 million as of March 31, 2016, up 28% year over year
  • Billings of $41.6 million, up 39% year over year
  • 1,344 total signed clients to date as of March 31, 2016, up 31% year over year
  • Employee count of 696 as of March 31, 2016, up 36% year over year
Read Press Release
 

Article

Toll Group CIO Carl Duckinson on Cutting Support Costs By 50%

Logistics company Toll Group was able to save about $1 million in Oracle annual maintenance costs after making the switch to Rimini Street. It was previously spending more than $2 million with Oracle. With independent support, Toll now has access to skilled, local Primary Support Engineers who support the company’s Oracle Database, Oracle EBS, Siebel, and Hyperion software products, including all software customizations.

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Article

Dean Foods CIO Brian Murphy Has No Regrets Moving to Independent Support

Dean Foods’ CIO was able to maintain support for his company's heavily customized JD Edwards system while redirecting maintenance savings to new projects after switching to Rimini Street. Having paid Oracle annual maintenance fees of “close to seven digits” for many years, he says, "Companies like Rimini are finding a breath of fresh air for us and delivering the same services at a cost that we feel is realistic."

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Article

Client Spotlight (PeopleSoft): Savings, Stability from Independent Support Help MaineGeneral Health Innovate

While keeping its core system of record stable and tuned with Rimini Street, this leading healthcare organization is introducing a blitz of innovation in other areas — from cutting-edge hospital facilities to a patient portal and mobile applications for more responsive patient care and education. Every dollar saved with Rimini Street gets strategically realigned to help the company provide the best healthcare in Maine.

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Article

TransGrid Switches Oracle Database Support to Rimini Street

TransGrid, an Australian electricity transmission provider, switched its Oracle Database support to Rimini Street in 2014, immediately reducing its annual maintenance fees and allowing the company to direct substantial cost savings back into its IT budget. “We no longer pay maintenance and support to the software vendor as we have done for the last 20 years — those days are over. That cost was no longer justifiable for the value received,” stated Transgrid’s planning and architecture manager.

Read Press Release
 

Article

Rimini Street Sees Spike in Local Oracle Support Engineers Seeking Jobs in Australia

Rimini Street APAC and ME managing director Andrew Powell reveals that the Company is fielding a large number of applications from former Oracle support staff among rumors that Oracle has closed its support operations in Australia. Nine of the ASX 50 organizations in Australia have switched to Rimini Street, including Asciano, CUB, Incitec Pivot, and Toll Group, and the Company continues to grow its client base and support operations throughout the region.

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Article

CIO.com: Making Support Relevant in The Digital Era: Why Your Enterprise Application Support Function Will Need to Evolve Significantly Over the Next Five Years

Andrew Powell, Rimini Street’s managing director for APAC and ME, argues that in the age of blended on-premise and cloud-based systems, support delivery models need to evolve to become more vendor-neutral and focused on solving the customer’s business problems quickly. In today’s mixed, complex IT environment, customers need the confidence that their ERP support provider will have the expertise and dedication to fixing cross-vendor and interoperability issues, as well as providing full support of their current robust releases for longer.

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Article

Client Spotlight (JD Edwards): Pharmaceuticals Firm GREER® Takes Control of its JD Edwards Upgrade Strategy with Independent Support from Rimini Street

Thanks to Rimini Street, GREER succeeded in delaying a “forced” expensive and resource-intensive upgrade of its fully-functional JD Edwards EnterpriseOne 8.0 system — which would have required elaborate and cumbersome change documentation for the FDA. GREER also takes advantage of Rimini Street CNC Managed Services for JD Edwards, enabling the pharmaceuticals company to avoid adding paid technical consultants or increasing headcount to manage its JDE CNC architecture and AS/400 platform.

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