Street Wise Newsletter

October 2016

As the market for independent support expands around the world, Rimini Street is making significant investments in global growth and innovation to ensure ERP licensees everywhere can benefit. To meet fast-growing demand in Latin America, we’ve grown our staff in the region by 229% over the past year and empowered a strong new leadership team to bring our model of engineered support to companies often dealing with shrinking economies and contracting markets. The launch of our new office in Seoul in August highlights independent support’s growing presence in the Asia-Pacific region, and joins our other busy offices in Australia, China, India, Japan and Singapore. And our dedicated global tax, legal and regulatory practice has now delivered over 120,000 mission-critical updates to Rimini Street clients across nearly 200 countries worldwide since 2005.

When software is global in reach, support should be too. This issue of Street Wise brings you a flavor of the news on independent support from around the world.

— David Rowe, SVP & CMO

 

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Pioneer Expands Global Scope of Rimini Street Support for SAP

The leading Japanese electronics manufacturer now uses Rimini Street to support SAP ERP systems in Japan, China, Brazil and the U.S., in addition to receiving timely, complex tax, legal and regulatory updates in these countries.

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European Design & Engineering Firm Broadens Value of Oracle EBS with Cloud Apps for HR

Atkins Global, the UK’s largest engineering consultancy and the fourth largest engineering and architectural consultancy in Europe, re-allocated savings and resources from switching to Rimini Street into emerging cloud-based apps for HCM, payroll, recruiting and benefits to enhance its established EBS system.

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Increased Investment in Latin America to Meet Growing Demand

Rimini Street has increased its employee count in the region with the addition of several local senior executives and staff, including delivery and support engineers. The Company also saw a 189% increase on Oracle and SAP clients and currently supports more than 100 global clients with operations in Latin America, including local Brazilian companies Atento, Embraer S.A., GRSA, Grupo Rodobens, Infoglobo, MRS Logistica S.A. and Tecnisa S.A.

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Launch of South Korean Operations Signals Growing APAC Presence

Rimini Street recently expanded its investments and presence in the APAC region with the launch of local operations in South Korea and appointment of a new country manager. Along with a 90% increase in APAC revenue, Rimini Street already supports 25 clients with South Korean operations, including NCH Corporation, Transaction Network Services and EBSCO.

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APAC & ME Managing Director in the Spotlight

APAC & ME Managing Director in the Spotlight

Featured in a video interview with ITWire, Andrew Powell, APAC and ME Managing Director reveals why Oracle and SAP customers should take a walk down Rimini Street. Andrew also provides details about the Company’s clients, main trends for enterprise applications and how this has helped the Company grow.

 

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Dean Foods Drives Top-Line Growth with Rimini Street as a Business Partner

Dean Foods, an $8.1B food processor and direct-to-store distributor, reinvested savings from switching to independent support into innovative business intelligence (BI) and master data platforms.

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InterPark Shifts Funds from ERP Maintenance to Vital Strategic Innovation

InterPark, North America’s premier owner, manager and developer of parking facilities, has been able to reallocate funds previously sunk in software vendor annual support fees to more strategic initiatives to grow the company.

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Seizing Control of ERP Costs to Drive Innovation

This article from CIO discusses the struggles of several companies to manage the high costs of maintaining core ERP systems and new approaches they are taking to significantly lower the cost of ownership and free up funds for new innovation.

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Forbes: Why Third-Party Software Support is Possible and a Good Idea

Forbes writes, “Third-party support vendors such as Rimini Street and others have clearly proved third party support is not only possible for Oracle customers, but that they are enabling organizations to reduce costs, obtain improved support and position themselves for new initiatives. While Oracle doesn’t think this is such a good idea, an increasing number of organizations are finding the model works for them.”

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New Oracle and SAP Products Supported

Rimini Street recently announced the expansion of support capabilities to cover two new products - Oracle ATG Web Commerce and SAP HANA Database. The Company also reported 30% year over year revenue growth for its global SAP support business and a combined 39% annual revenue growth across all supported Oracle product lines. 

Read Article from InsideSAP Magazine
 

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Preliminary Fiscal Q3 Results

In its 43rd consecutive quarter of growth since launching in 2005, Rimini Street closed an all-time quarterly record of 149 new client transactions worldwide, up 77% year over year and its annual run-rate revenue topped $163M as of September 30, 2016. Rimini Street has now signed a total of 1,600 clients to date! Additional highlights include:

  • Revenue of $41 million, up 32% year over year
  • Deferred revenue of $129 million as of September 30, 2016, up 44% year over year
  • Billings of $41 million, up 43% year over year
  • Active worldwide employee count of 832 as of September 30, 2016, up 30% year over year
  • Named to the Inc. 5000 list of fastest-growing private companies for 6th straight year
  • Ranked #73 on San Francisco Business Times’ listing of software companies in the Bay Area by employee count
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