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Below are some of the software releases with support changes between 2017 and 2019:

Oracle Release Support Deadlines:

Oracle Applications	Release	Premier Support End Date	Extended Support End Date
JD Edwards EnterpriseOne

JD Edwards EnterpriseOne	9.0	Nov 2015	Nov 2018
JD Edwards EnterpriseOne	9.0.2	Nov 2015	Nov 2018 IBM Technology Foundation ended Sept 2016
JD Edwards EnterpriseOne	9.1	Mar 2017 IBM Technology Foundation ended Sept 2016	Mar 2020 IBM Technology Foundation ended Sept 2016
JD Edwards World

JD Edwards World	A.9.2	Apr 2014	Apr 2017
JD Edwards World	A.9.2.1	May 2015	May 2018
JD Edwards World	A.9.3	Mar 2017	Mar 2020
Agile PLM

Agile PLM	9.3.0	Jun 2014	Jun 2017
Agile PLM	9.3.1	Sep 2015	Sep 2018
Agile PLM	9.3.2	Jan 2018	NA
Agile PLM	9.3.3	Oct 2018	Oct 2021
Agile PLM for Process

Oracle Agile PLM for Process	9.3.0	Jun 2014	Jun 2017
PeopleSoft

PeopleSoft CRM	9.1	Oct 2014	Oct 2017
PeopleSoft HCM (Formerly HRMS)	9.1	Sep 2014	Jan 2018
PeopleSoft EPM	9.1	Apr 2018	NA
PeopleSoft CRM - Personal Information Management Server Sync	9.2	Feb 2017	NA
PeopleSoft CRM - Online Marketing, Workforce Communications, Workforce Communications For Help Desk	9.2	Jun 2018	Jun 2021
Oracle Billing Insight(Formerly E-Billing)

Self-Service E-Billing Business Edition	6.1	Oct 2017	Oct 2020
Self-Service E-Billing Business Edition	6.2	Nov 2018	Oct 2021
Siebel

Siebel Signature Capture using Active X	8.1 & 8.2	Jun 2018	NA
ATG

ATG	10	Dec 2015	Dec 2018
Hyperion

Hyperion BI+	11.1.2.x	Apr 2015	Apr 2018
Essbase Analytics Link for Hyperion Financial Management	(11.1.1.4 and higher)	Apr 2018	Apr 2021
Hyperion Disclosure Management	11.1.2.x	Apr 2018	Apr 2021
Hyperion Performance Scorecard	11.1.2.x	Apr 2015	Apr 2018
Oracle Integrated Margin Planning	11.1.2.x	Apr 2015	Apr 2018
Hyperion Strategic Operational Planning	11.1.2.x	Apr 2015	Apr 2018

Source: Oracle Lifetime Support Policy, Coverage for Oracle Applications – Oct 2018

Important support changes under Oracle Extended Support

Additional fees may be charged for continued access to support resources, including updates, fixes, critical patch updates, Tax, legal, and regulatory updates and more¹
Under Oracle Extended Support, certifications with third-party or even with some Oracle Products may be limited¹

Important support changes under Oracle Sustaining Support

After Oracle Extended Support ends, if you then transition to Oracle Sustaining Support, you will only receive access to pre-existing support resources¹
Oracle Sustaining Support does not include: - New updates, fixes, security alerts, data fixes, and critical patch updates.

- New tax, legal, and regulatory updates
- New upgrade scripts
- Certification with new third-party products/versions
- Certification with new Oracle products

Important support changes under Oracle Lifetime Support

In March of 2013, Oracle moved to a Continuous Innovation model with the delivery of the 9.2 release of PeopleSoft applications including CRM, CS, ELKM, FMS, ESA, SCM and HCM. Oracle recently announced an adjustment to the Oracle Lifetime Support policy and now intends to provide Premier Support "through at least" December 2030 for its PeopleSoft Continuous Innovation releases.¹¹

Important Notes:

For JD Edwards EnterpriseOne 9.0.2 Technology Foundation (IBM), Extended Support ended on September 2016 and is now in Oracle Sustaining Support¹.
PeopleSoft releases in Oracle Sustaining Support must pay extra fee for Tax updates and not available for all releases².

Tax Updates	Release	Start Date	End Date
PeopleSoft HCM

PeopleSoft HCM

8.8

Jan 2016

Dec 2018

Source: Oracle North American Payroll Tax Updates for PeopleSoft HCM - Advanced Customer Services 2018

North American Tax Updates² from Oracle are available for a fee for a limited time period. After the end date, you will no longer receive the updates from Oracle. Contact Rimini Street about your options to stay compliance.

Oracle Technology	Release	Premier Support End Date	Extended Support End Date
Oracle Technology

Oracle Database Enterprise Edition	12.1	Jul 2018	Jul 2021
Oracle Database Standard Edition 2	12.1	Jul 2018	Jul 2021

Source: Oracle Lifetime Support Policy, Coverage for Oracle Technology Products – Oct 2018

Important Notes:

Oracle Database 11.2.0.3 and earlier patch sets are no longer receiving new bug fixes, patches, CPU/SPUs/PSUs or Bundle Patches according to Oracle’s “Error Correction Policy”³.
Extended Support fee for Oracle Database 12.1 Enterprise Edition has been waived to July 2019⁴.
Oracle Database 8i, 9i, 10g and 11.1 are all in Oracle Sustaining Support and are no longer receiving new fixes, updates or CPUs, potentially putting your organization at risk ⁴.

Oracle Technology	Release	Premier Support End Date	Extended Support End Date
Java SE

Java SE	6	Dec 2015	Dec 2018
Java SE	7	Jul 2019	Jul 2022
Java SE	9 (non-LTS)	Mar 2018	Not Available
Java SE	10 (18.3) non-LTS	Sep 2018	Not Available

Source: Oracle Java SE Support Roadmap, Nov 2018

Important Notes:

“End of Public Updates“ means that Customers will only have access to Oracle updates through “My Oracle Support and via corporate auto update where applicable“³
LTS = Long-Term-Support
Oracle defines Personal Users as “entities other than Oracle Customers that use Java SE for business, commercial or production purposes for an internal or third party provided Java application“¹³
Oracle defines Personal Users as “individuals who use Java SE on personal desktops or laptops.13 Examples of personal use include developing applications based on Oracle Java SE for recreational, educational or consumer productivity application.“
The above dates apply to Oracle JDK binaries included in Oracle Java SE binary products.
After Oracle Extended Support ends, if you then transition to Oracle Sustaining Support for Oracle Java SE products, you will only receive access to pre-existing support resources¹
Oracle Sustaining Support does not include - New updates, fixes, security alerts, data fixes, and critical patch updates.

Oracle Fusion Middleware

Release

Premier Support End Date

Extended Support End Date

Fusion Middleware 12c	12.1.x	Dec 2017	Dec 2019
Forms & Reports 11gR2	11.1.2.x	Dec 2016	Dec 2018
Business Intelligence

Business Intelligence Applications	7.9.6.4	Jan 2018	Jan 2021
Business Intelligence Applications	11.1.1.7.1	Apr 2016	Apr 2018
Business Intelligence Applications	11.1.1.8.1	Apr 2017	Apr 2019
Business Intelligence Applications	11.1.1.9.1	Mar 2018	Mar 2020
Business Intelligence Applications	11.1.1.9.2	May 2018	May 2020
Business Intelligence Applications	11.1.1.10.1	Oct 2018	Oct 2020
Oracle Business Intelligence Suite	11.1.1.x	Dec 2018	Dec 2021
Oracle DAC	11.1.1.6.x	Jan 2018	Jan 2021
Oracle SOA Suite	11.1.1.x	Dec 2018	Dec 2021
Oracle Tuxedo

Oracle Tuxedo	11.1.1.x	Apr 2016	Apr 2018
Oracle Tuxedo	12.1.1	Aug 2018	Aug 2020
Oracle Weblogic Server

Oracle WebLogic Server 11g R1	(10.3.1 and higher)	Dec 2018	Dec 2021
Oracle WebLogic Server	12.1.x	Dec 2017	Dec 2019
GoldenGate

Oracle GoldenGate	11.1.1.x	Jun 2015	Jun 2017
Oracle GoldenGate	11.2.1.x	Feb 2017	Feb 2020
Oracle GoldenGate	12.1.2.x	Nov 2018	Nov 2021
Oracle GoldenGate Director	11.2.1	Nov 2018	Nov 2021
Oracle GoldenGate for Big Data	12.1	Feb 2018	NA
Oracle GoldenGate for Big Data	12.2	Dec 2018	NA

Source: Oracle Lifetime Support Policy for Oracle Fusion Middleware - Oct 2018

Oracle Retail	Release	Premier Support End Date	Extended Support End Date
Oracle Retail Regular Price Optimization

Oracle Retail Regular Price Optimization	13.1	Jul 2014	Jul 2017
Oracle Retail Regular Price Optimization	13.2	Jul 2015	Jul 2018
Oracle Retail Regular Price Optimization	13.4	Jun 2017	Jun 2020
Oracle Retail Regular Price Optimization	14.0	Dec 2018	Dec 2021
Oracle Retail Workspace

Oracle Retail Workspace	13.1	Jun 2014	Jun 2017
Oracle Retail Replenishment Optimization

Oracle Retail Replenishment Optimization	12.1	Aug 2014	Aug 2017
Oracle Retail Replenishment Optimization	13.1	Oct 2014	Oct 2017
Oracle Retail Replenishment Optimization	13.2	Jul 2015	Jul 2018
Oracle Retail Replenishment Optimization	14.0	Dec 2018	Dec 2021
Oracle Retail Demand Forecasting

Oracle Retail Demand Forecasting	11.1	Apr 2014	Apr 2017
Oracle Retail Demand Forecasting	12.0	Jun 2014	Jun 2017
Oracle Retail Demand Forecasting	12.1	Jun 2015	Jun 2018
Oracle Retail Demand Forecasting	13.1	Sep 2014	Sep 2017
Oracle Retail Demand Forecasting	13.2	Jul 2015	Jul 2018
Oracle Retail Demand Forecasting	14.0	Dec 2018	Dec 2021

Source: Oracle Lifetime Support Policy, Coverage for Oracle Retail Applications – April 2018.

SAP Release Support Deadlines:

Business Suite / ECC 6:

SAP has extended mainstream maintenance and support for its Business Suite to 2025.⁶

Oracle Database Support:

SAP and Oracle have extended support for Oracle Database for SAP applications. During this extension SAP customers can obtain Oracle licenses from SAP or Oracle for their SAP business application. SAP and Oracle will continue to offer support for SAP environments including Oracle Database.⁷

SAP will continue its current resale practices for Oracle Database runtime licenses for the first part of the extension period, through December 31, 2023⁷
For the final two years of the extension, between January 1, 2024 and December 31, 2025, SAP will sell Oracle runtime licenses only to existing Oracle runtime customers⁷

Subscribe Now to stay abreast of SAP-related support changes as SAP potentially pushes customers to it's S/4HANA and HANA Database products.

Database products.

Source: http://searchsap.techtarget.com/feature/Does-SAP-S-4HANA-make-Business-Suite-obsolete

Source: https://www.sapusers.org/news/444/sap-and-oracle-agree-extension-of-saps-global-reseller-and-support-relationship

Source: http://www.oracle.com/us/solutions/sap/introduction/overview/index.html

IBM Release Support Deadlines:

Product	Release	Base Support End Date	Extended Support End Date
Db2 for Linux,UNIX, and Windows

Db2 for Linux, UNIX, and Windows and DB2 Connect	9.5	Apr 30, 2015	Apr 30, 2018
Db2 for Linux, UNIX, and Windows and DB2 Connect	9.7	Sep 30, 2017	Sep 30, 2020
Db2 for Linux, UNIX, and Windows and DB2 Connect	10.1	Sep 30, 2017	Sep 30, 2020

Source: https://www-01.ibm.com/support/docview.wss?uid=swg21168270

When IBM Base Support ends, Extended Support is available for 3 years at an additional cost. You can extend the support service at a significant cost, but does not include⁹:

Voice and electronic access support for code-related problems.
Development analysis of new defects.
Development of or packaging fixes that are not already available. (only pre-existing fixes)
Support for Supporting Programs and third party components.
Infrastructure that are not included in the software version’s Hardware and Software Requirement page.

Microsoft Release Support Deadlines:

Product	Release	Mainstream Support End Date	Extended Support End date	Service Pack Support End Date
Microsoft SQL Server

Microsoft SQL Server	2012 (Service Pack 3)	NA	NA	Oct 9, 2018
Microsoft SQL Server	2012 (Service Pack 4)	Jul 11, 2017	Jul 12, 2022	TBD
Microsoft SQL Server	2014 (Service Pack 1)	NA	NA	Oct 10, 2017
Microsoft SQL Server	2016 Enterprise Core 2016 Enterprise 2016 Standard 2016 Developer 2016 Express 2016 Web	NA	NA	Jan 9, 2018

Source: Microsoft Lifecycle Policy, https://support.microsoft.com/en-us/lifecycle/search

When you transition from Mainstream Support to Extended Support, you do not receive phone support or new non-security updates unless Extended Hotfix support is purchased at an additional cost under Premier Support. Pay by incident is available⁹.
After Extended Support or Service Pack Support ends, only online self-help is available¹⁰.

Subscribe to our quarterly Enterprise Software Support Advisory Newsletter:

Subscribe to receive important updates on changes in support policy and levels for some of the most widely used enterprise software.

You have choices. Understand your options.

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Don't let software vendor support policies force you to perform a costly upgrade or to pay more for less support. Talk with our support expert to understand all your options. Call (888) 870-9692 or click here to submit an inquiry.

© 2018 Rimini Street, Inc. All rights reserved.
“Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

This document was created by Rimini Street, Inc. (“Rimini Street”) and is not sponsored by, endorsed by, or affiliated with Oracle Corporation, SAP SE or any other party. Except as otherwise expressly provided in writing, Rimini Street assumes no liability whatsoever and disclaims any express, implied or statutory warranty relating to the information presented, including, without limitation, any implied warranty of merchantability or fitness for a particular purpose. Rimini Street shall not be liable for any direct, indirect, consequential, punitive, special, or incidental damages arising out of the use or inability to use the information. Rimini Street makes no representations or warranties with respect to the accuracy or completeness of the information provided by third parties, and reserves the right to make changes to the information, services or products, at any time.

¹ Source: Oracle Lifetime Support Policy, Coverage for Oracle Applications September 2018. http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf
² Source: North American Payroll Tax Updates for PeopleSoft HCM – Oracle advanced customer support https://www.oracle.com/us/assets/north-american-payroll-tax-updates-069273.pdf
³ Source: Oracle Error Correction Policy, https://mikedietrichde.com/2015/09/02/no-patches-anymore-for-oracle-database-11-2-0-3/
⁴Source: Oracle Software Technical Support Policies, April 20, 2018. www.oracle.com/us/support/library/057419.pdf
⁵ Source: Oracle Lifetime Support Policy for Oracle Fusion Middleware - May 2018 https://www.oracle.com/us/assets/lifetime-support-middleware-069163.pdf
⁶ Source: SAP Maintenance & SAP Enterprise Support https://support.sap.com/en/offerings-programs/strategy.html#section_1610563356
⁷ Source: https://www.sapusers.org/news/444/sap-and-oracle-agree-extension-of-saps-global-reseller-and-support-relationship
⁸Source: http://www.oracle.com/us/solutions/sap/introduction/overview/index.html
⁹ Source: https://www-01.ibm.com/support/docview.wss?uid=swg21168270
¹⁰ Source: Microsoft Lifecycle Policy, https://support.microsoft.com/en-us/hub/4095338/microsoft-lifecycle-policy
¹¹ Source: Oracle PeopleSoft Apps Strategy, https://blogs.oracle.com/peoplesoft/oracle%E2%80%99s-commitment%3a-no-plans-to-end-peoplesoft-investment-or-support
¹²Source: Oracle Lifetime Support Policy, Coverage for Oracle Fusion Middleware Products, October 2018, https://www.oracle.com/us/assets/lifetime-support-middleware-069163.pdf
¹³Source: Oracle Java SE Support Roadmap November 2018, https://www.oracle.com/technetwork/java/java-se-support-roadmap.html

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