Rimini Street Webinar - Deep-Dive on Third-Party Support for SAP – How it Works

According to Gartner1, “…an array of on-premises customers will move to third-party support as a safe haven while evaluating their long-term plans.” Over 500 SAP customers have already moved to Rimini Street and have received award-winning support, cut their total support costs for their SAP platforms by up to 90%, and redirected significant budget and bandwidth to high-impact projects.

Many SAP customers have questions around how third-party support for SAP software works, key differences between SAP support and how third-party support will help them meet their technical, functional and service level objectives to keep their mission-critical SAP systems running smoothly and in compliance.

Request this OnDemand webinar to hear Jennifer Perry, VP, Global SAP Service Delivery, Rimini Street, share answers to key questions including:

  • What are the main differences between SAP support and Rimini Street support?

  • What is the scope of Rimini Street support services and software covered?

  • What does the onboarding process and experience look like?

  • How does the Rimini Street model and expertise provide responsive, tailored support globally?

  • How can third-party support ensure ongoing compliance with respect to tax, legal and regulatory updates?

Most SAP customers must notify SAP by September 30, 2020 in order to switch support provider. Get the answers you need to make an informed decision before you get locked-in for another year.

Watch the OnDemand webinar!

1Gartner, Predicts 2020: Negotiate Software and Cloud Contracts to Manage Marketplace Growth and Reduce Legacy Costs, 18 December 2019


Hari Candadai

GVP, Global Thought Leadership and Strategy

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Jennifer Perry

VP, Global Service Delivery - SAP

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Watch the OnDemand Webinar

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